Hourly billing punishes you for calling.
Staff stop reporting problems, and the problems compound.
Pricing
Managed IT Services Pricing: One Flat Monthly Rate
No per-ticket fees, no surprise invoices, no hourly meter running while you wait. One number a month that covers your IT department and your security team. Headquartered in Billings, Montana. Serving businesses nationwide.
Get Pricing Book Your Free Cyber Strategy Session
Rated 5.0 on Google (9 reviews). Headquartered in Billings, Montana. Serving businesses nationwide.
Works with Microsoft 365, Google Workspace, and the software your industry runs on.
Galactica CyberSecurity prices managed IT and cybersecurity the same way for every client: one flat monthly rate, scoped to your business and shown to you in full before you sign. We do not publish a price list, because two businesses with 20 employees can need very different things (a law firm with a document management system and a bar-rule questionnaire is not a landscaping company with five laptops and a truck fleet). What we can tell you is exactly what goes into the number, what is always included, and how fast you can have yours. Click Get Pricing, answer six questions, and you will have a real number within one business day.
What it looks like
What a flat monthly rate feels like
- The invoice is the same every month. Your bookkeeper stops asking what the IT line is going to be.
- People call the help desk about small things. Because calling does not cost extra, the small things get fixed before they become outages.
- Security is not an add-on. Monitoring, endpoint protection, MFA, backups and the security operations center are in the plan, not a menu of upsells.
- Projects are quoted separately and in advance. A new office, a server retirement or a migration gets its own fixed quote. You approve it before anything starts.
Where you’re exposed
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Why hourly IT and "basic" plans cost more than they look
Cheap plans leave security out.
Antivirus and a backup checkbox are not monitoring, response or tested restores. The gap shows up in the ransomware bill or the cyber insurance renewal.
Nobody owns the result.
When IT support and security are two vendors, each one points at the other when something goes wrong.
Hidden fees.
Onboarding fees, after-hours surcharges, per-device add-ons. You should see one number, and it should be the whole number.
Always included
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What is always included
Unlimited help desk
24x7, by phone, email and chat.
24x7 monitoring and response
From a US-based security operations center.
Endpoint detection and response
On every supported device.
Patching and updates
For operating systems and common business applications.
Backups, tested
Restore tests on a schedule, with the results documented.
Email security
Filtering, MFA enforcement and account monitoring.
Onboarding and offboarding
Of staff the same day you ask.
A quarterly review
With your vCIO contact: what we stopped, what to fix next, what to budget for.
Get Pricing
Get your number
Six questions, one business day, a real number. No sales sequence, no "it depends" call first.
Prefer to talk first? Call (406) 534-0911, any hour, or book a free 15-minute Cyber Strategy Session.
The factors
What goes into your number
| Factor | Why it matters |
|---|---|
| People and devices | The help desk, monitoring and endpoint protection are per person and per device, so headcount sets the base |
| Servers and cloud | On-site servers, cloud servers and line-of-business apps each add monitoring, backup and patching work |
| Requirements you have to meet | HIPAA, FTC Safeguards, PCI-DSS, GLBA, CMMC and cyber insurance questionnaires add documentation and controls |
| Full or co-managed | If you have an internal IT person, you need less of us and the number reflects it |
| Locations | One office or several, and how much onsite work is realistic |
No factor is a surprise fee. Each one is a line you can see on the proposal, and the total is the number you pay.
Quoting
How quoting works
01
Send the form
You send the Get Pricing form (or book the free session if you would rather talk first).
02
Get your number
Within one business day, Tanner sends a number and a one-page summary of what it covers.
03
Confirm and sign
If the number works, we schedule a short call to confirm the inventory and sign. Onboarding takes about 30 days, and protection starts the first week.
Open 24x7
Phone answered and systems watched around the clock
One flat monthly rate
No per-ticket fees, no surprise invoices
Onboarded in 30 days
Protected from day one
25+ years in Billings
A Montana company with a real office
Trust and compliance
What we stand behind
Galactica CyberSecurity is a Montana company with a real office, a real phone that is answered 24x7, and a security operations center watching client systems around the clock. We help clients meet HIPAA, FTC Safeguards, PCI-DSS, GLBA and cyber insurance requirements by putting the safeguards in place and keeping the evidence current. We do not certify compliance, and we will tell you plainly when a requirement is outside what we do.
FAQ
Questions we get asked
Why don’t you publish prices?
Because the honest answer depends on your headcount, systems and the requirements you have to meet, and a price list would either overcharge the simple businesses or undercharge the complex ones. You get a real number within one business day of asking, and you see the full number before you sign.
Is there a setup or onboarding fee?
Onboarding is included in the flat monthly rate. Projects outside normal onboarding (a new office build-out, for example) are quoted separately and approved by you first.
Are there per-ticket or after-hours fees?
No. The help desk is unlimited and answered 24x7 at the same rate.
What is not included?
Hardware, software licenses in your name, and one-time projects. We tell you which is which on the proposal.
Do you require a long contract?
Agreements have a clear scope and term that we walk through before you sign.
Is the free Cyber Strategy Session a sales call?
It is fifteen minutes with Tanner about where your business is exposed. If you want a number afterward, he will send one. If you only want the advice, that is fine too.
Can I get pricing for cybersecurity only?
Yes. Pick "Cybersecurity only, we have IT" on the form. Co-managed plans for businesses with an internal IT person are priced the same way.
How fast can we start?
Most clients are onboarded within 30 days of signing, with monitoring and endpoint protection live in the first week.
Related reading
Publishing soon
Publishing soon
Publishing soon
Keep reading
What Goes Into Managed IT Pricing
Part of the Galactica CyberSecurity blog series on protecting small and mid-sized businesses.
How to Switch IT Providers Without Downtime: A 30-Day Plan
Part of the Galactica CyberSecurity blog series on protecting small and mid-sized businesses.
The 10-Question Cyber Risk Check
Part of the Galactica CyberSecurity blog series on protecting small and mid-sized businesses.
Ready for a number?
Six questions. One business day. No sales sequence.
Get Pricing Book Your Free Cyber Strategy Session
(406) 534-0911, open 24x7