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Industries · Hospitality and Lodging

IT Support and Cybersecurity for Hotels and Hospitality

Protect the systems and information your hospitality and lodging business runs on. Practical IT support, cybersecurity and recovery planning, with responsibilities and priorities agreed up front.

Book Your Free Cyber Strategy Session Call (406) 534-0911

Rated 5.0 on Google (9 reviews). Headquartered in Billings, Montana. Serving businesses nationwide.

Galactica CyberSecurity provides managed IT, IT support and cybersecurity for hotels, resorts, guest ranches and restaurants. We help you plan protection around the accounts, devices and business systems your team relies on. Headquartered in Billings, Montana, we work with businesses nationwide. Start with a free 15-minute Cyber Strategy Session to discuss your systems, risks and the scope of support.

What we do

Support around your business

IT.01

Managed IT

Day-to-day technology support, device management and maintenance scoped to your team.

Learn more → IT.02

Cybersecurity

Layered safeguards for devices, accounts and business information.

Learn more → IT.03

Email security

Reduce phishing and account risk with filtering, access controls and training.

Learn more → IT.04

Backup and recovery

Review recovery priorities, backup coverage and restore testing.

Learn more → IT.05

IT Support

Help with the technology issues that interrupt staff and operations.

Learn more → IT.06

Risk assessment

A separately scoped assessment to identify and prioritize security gaps.

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Your operation

Guest-facing systems

Plan support around reservations, check-in, key cards and payments. We review the computers, networks and vendor dependencies behind those systems, then agree maintenance windows and escalation responsibilities around your operating hours.

Your operation

Guest Wi-Fi and payment security

Separate guest access from staff and payment systems. Review firewall rules, administrator accounts, MFA availability and the evidence requested by your payment provider or franchise. Compliance scope depends on how your property handles payments; we help with controls and documentation, not certification.

Your operation

Seasonal staff

Use individual accounts, role-based access and a clear joiner and leaver checklist. Protect shared workstations, store passwords securely and train staff to verify unusual gift-card requests, fake reservations and changes to vendor payment details.

Cyber Risk Scorecard

How exposed is your business? 10 questions, 2 minutes.

Ten questions, no email needed to see your score. Scores are a planning estimate based on your answers, not an audit.

  1. 1/10 Is multi-factor authentication turned on for every email account in the business?
  2. 2/10 Do you have offline or immutable backups, and when was the last restore test?
  3. 3/10 What protects your computers?
  4. 4/10 How are updates and patches applied to computers and servers?
  5. 5/10 Do everyday users have administrator rights on their computers?
  6. 6/10 Has your team had phishing training in the last 12 months?
  7. 7/10 Do you know who has access to what, and does access end the same day someone leaves?
  8. 8/10 Do you have a written incident response plan, and has it been tested?
  9. 9/10 Does your industry have a compliance requirement (HIPAA, FTC Safeguards, PCI, CMMC), and do you have written policies for it?
  10. 10/10 Do you carry cyber insurance, and could you answer the carrier’s questionnaire truthfully today?
FAQ

Questions we get asked

Do you support our specialist software?

Bring your software and vendor list to the session. We will confirm compatibility, support responsibilities and any limits before proposing a plan. We do not assume every industry platform is covered.

Can you support remote or multiple locations?

We work remotely with businesses nationwide. Connectivity, onsite requirements and the devices covered are discussed when we scope your plan.

How do you plan onboarding?

We review your current environment, agree responsibilities and schedule changes around your operating needs. Timing and any maintenance interruptions are confirmed in the plan.

What does it cost?

Pricing is scoped to your people, devices, systems and support requirements. See how pricing works, or start with a free 15-minute Cyber Strategy Session. Any assessment or ongoing service is quoted separately.

What happens on the free session?

In 15 minutes, Tanner learns how your business runs, discusses your questions and helps decide whether Galactica is a fit. A detailed assessment is a separate engagement.

Ready to protect your hospitality and lodging business?

Bring your questions to a free 15-minute Cyber Strategy Session.

Book Your Free Cyber Strategy Session Call (406) 534-0911

(406) 534-0911, open 24x7